Being in the moment at Winn-Dixie

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I am starting to develop a fear of Winn-Dixie.

I went grocery shopping yesterday and already had all my items on the conveyor belt when a problem developed. The cash register crumpled the check of the woman in line in front of me but refused to complete the transaction. The cashier tried to smooth the check and re-insert it a couple times before calling for assistance.

An assistant manager type woman came over and opened the machine. She removed the ink cartridge and went in search of a replacement. The first one she found wasn’t the right size or was for a different machine. Then she brought a second one. Success!

The woman in front of me apologized repeatedly, poor thing. It wasn’t her fault, and I tried, really I did, to keep a sour expression off my face.

On a grocery run last week, the cashier was a young, long-haired man (that description makes me sound like an old fogey, doesn’t it?) who was having a prolonged conversation with the woman in front of me. Mea culpa-I wasn’t watching as he rang up my groceries, so I was startled to see the total was more than $90. And I hadn’t even bought meat!

The youngster was befudded when I told him something was wrong. When I looked at the printed receipt, there were several items I hadn’t bought. Apparently, they were the groceries of the woman ahead of me with whom the kid was so busy talking that he hadn’t included all of her items.

Same assistant manager to the rescue. We ended up backing out the entire incorrect total  from my credit card and re-ringing the actual items I had in my cart. The resulting total this time was about half of the first one.

I guess I really have to be more vigilant in watching what the cashiers are doing. The Winn-Dixie is the only grocery on my little island.

Have you had similar problems at your grocert store?

 

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